Tour NEAS

Our Care Center is staffed around the clock, every day of the year, with Master’s prepared counselors. Widely regarded as the best in the industry, our Care Center boasts exceptional metrics, including:

Average time to live answer:	6 seconds
Average call abandonment rate:	Less than 1%
Average length of an intake call:	26 minutes

Unique in the industry, we provide private offices for all of our LifeMatters Counselors, ensuring that our clients receive attentive care and complete privacy. Click here to take a virtual tour of our Care Center.